Service, Consulting, Training and Assistance

Contact customer service:

General inquiries: +49 (0) 571 - 38 863-72

Emergency hotline: +49 (0) 170 5634 310

First-hand advice

We offer you competent, individual advice on all aspects of your individual business idea right from the start. We draw on our wealth of experience in looking after our customers who are active in various countries and markets around the world.This will help you avoid mistakes and be successful from day one!

Training and assistance

We train you and your employees intensively on our premises or at your location - just as you wish. And should you need additional support, our employees will be happy to come to you.

Technical Service

cericom products are extremely reliable and almost maintenance-free.For all technical questions and problems, use our worldwide, fast and reliable service. Our technical hotline can also be reached on weekends and public holidays.We recognize possible errors via our efficient remote maintenance system via the Internet and can often rectify them immediately.In this way, we guarantee our customers minimal downtime and maximum availability.